How did one man prove that small kindnesses add up?
My family first met Wally Urtz, the gentle, modest manager of our local supermarket, on a windy day nearly 20 years ago just after we’d moved to Hastings-on-Hudson, a New York City suburb. As my wife made her way to the store's exit, attending her groceries and two small children, Wally rushed up beside her. “I’ll get those, young lady,” he said brightly, taking her bags and leading her to the parking lot. Now that may seem like no big deal -- except that these days things like that so seldom happen.
Our story, as it turned out, was typical. Among Hastings’s 8,000 people living here, almost everybody had at least one about Wally's politeness and generosity. There were the times he'd reach into his own pocket when someone was short; the times he'd show small kindnesses to someone who’d just lost a loved one or who was in the middle of divorce; the many, many times he'd put himself out for older people.
“He just appreciated that when people get older, their lives get smaller -- they don’t drive, their friends have passed on -- and how much it means to be treated warmly,” one woman, Kathy Dragan, said. “When my mother was in her 80s, it was a treat for her to go to the store.” Wally would call out to the butcher and say, “You give her whatever attention she needs.” She’d tell me, “He’s kinder to me than some people I've known all my life.”
Yet few of us fully understood what Wally meant to the people’s life of our community -- until he was sent to another store 20 miles away. For some unknown reason, the Food Emporium chain had decided to replace 67-year-old Wally after 26 years due to “operational issues related to operating a store the size of the one in Hastings.”
No one could believe it. Word spread quickly. Neighbors called each other seeking the feeling of emoti onal comfort. Some planned to bring Wally back and staged protest marches outside the store. Others flooded the local newspaper with angry letters. The mayor took up the cause. Even the police tried to set things right.
A grocer seems an unlikely figure to set off such an emotional outpouring(流露). What he did shows the remarkable effect Wally -- a man of endless warmth and good humor -- had on people.
31. According to the passage, which of the following statements is TRUE?
A. Wally Urtz is always ready to help others every day.
B. Wally Urtz is a man who wants to draw attention to him.
C. Wally Urtz help ed my wife on purpose.
D. We had known Wally Urtz before we moved to Hastings-on-Hudson.
32. The purpose of Kathy Dragan’s words in paragraph 4 is to show ____.
A. in the whole life of Kathy Dragan’s mother, Wally is the kindest person to her.
B. when people get older, they would like to live by themselves.
C. Wally had always cared about helping the older people.
D. you should give your old mother whatever attention she needs.
33. What’s people’s reaction to Wally Urtz’s being moved away?
A. No one paid much attention to it.
B. The mayor thought it was a good idea.
C. Many people objected to it in different ways.
D. The police supported it with all their heart
34. It can be inferred from the passage that ____.
A. A person in the grocery can easily express his feelings out to others.
B. A person full of warm-heartedness and humor always has a great influence on people.
C. The mayor didn’t look into the reason of people’s emotional outpouring.
D. The writer had joined in the plan of bringing Wally back.
35. Which of the following is the best title of this passage？
A. Wally Urtz and Old People. B. A Food shopping Grocer
C. Wally Urtz’s Being Moved Away D. The Heart of Town—a Man of Endless Warmth
参考答案： 31-35: ACCBD